Privacy Policy

PRIVACY POLICY

Effective Date: 9 June 2026

1. INTRODUCTION

Welcome to Quinntessential Coaching ("Quinntessential Coaching", "we", "our", or "us").

Quinntessential Coaching provides career coaching, executive coaching, leadership coaching, interview preparation, personal branding advisory, career transition support, educational content, digital products, memberships, workshops, webinars, and related services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with our website, programs, coaching services, products, events, and communications.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

2. WHO THIS POLICY APPLIES TO

Website visitors
Coaching clients
Prospective coaching clients
Course participants
Workshop attendees
Webinar attendees
Newsletter subscribers
Corporate coaching participants
Community members
Event attendees

3. INFORMATION WE COLLECT

Personal Information

Full name
Email address
Phone number
Mailing address
Country of residence
LinkedIn profile
Social media profiles

Professional Information

CVs and résumés
Employment history
Career history
Industry experience
Educational background
Compensation information
Career objectives
Leadership experience

Coaching Information

Coaching goals
Leadership challenges
Interview preparation information
Career transition plans
Personal branding information
Assessment results
Coaching questionnaires
Coaching notes
Session feedback

Event Information

Event registrations
Webinar participation
Workshop attendance
Community participation

Payment Information

Payments may be processed through third-party providers such as Stripe or PayPal. We do not store full credit card information.

4. INFORMATION AUTOMATICALLY COLLECTED

IP address
Device information
Browser information
Operating system
Website usage data
Pages visited
Referral sources
Session information
Cookie data

5. HOW WE USE YOUR INFORMATION

Deliver Coaching Services

Conduct coaching sessions
Review CVs
Review LinkedIn profiles
Provide interview preparation
Deliver leadership coaching
Deliver executive coaching

Deliver Products and Programs

Process purchases
Deliver courses
Manage memberships
Operate events
Deliver downloadable resources

Communications

Respond to enquiries
Send newsletters
Deliver coaching information
Send event updates
Provide educational content

Marketing

Where permitted by law, we may use your information to promote services, share educational resources, inform you of events, and send promotional communications.

You may unsubscribe from marketing communications at any time.

Business Operations

Improve services
Analyze website performance
Develop new products
Improve client experience

6. COACHING CONFIDENTIALITY

Quinntessential Coaching respects the confidentiality of coaching engagements.

Information shared during coaching sessions will generally remain confidential except where:

Disclosure is required by law
There is risk of harm to yourself or others
Disclosure is necessary to protect legal rights
You provide written consent

Please note that coaching communications are not protected by legal privilege.

7. SHARING OF INFORMATION

We do not sell personal information.

We may share information with trusted service providers including:

Kajabi
Zoom
Calendly
Stripe
PayPal
Google Workspace
CRM providers
Email marketing providers
Analytics providers
Cloud storage providers

These providers may only process information necessary to provide services on our behalf.

8. INTERNATIONAL DATA TRANSFERS

Because our clients may be located globally, personal information may be processed or stored outside your country of residence.

Where international transfers occur, we implement reasonable safeguards designed to protect your information.

9. DATA RETENTION

We retain personal information only as long as necessary to:

Deliver coaching services
Maintain client records
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

10. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Improve website functionality
Understand website usage
Measure marketing effectiveness
Improve user experience
Analyze website performance

You may disable cookies through your browser settings.

11. YOUR PRIVACY RIGHTS

Subject to applicable law, you may request:

Access to your personal information
Correction of inaccurate information
Deletion of information
Restriction of processing
Withdrawal of consent
Data portability
Objection to processing

Requests may be submitted using the contact information below.

12. SINGAPORE PDPA COMPLIANCE

Quinntessential Coaching is committed to complying with Singapore's Personal Data Protection Act 2012 ("PDPA").

You may:

Request access to personal data
Request correction of personal data
Withdraw consent
Request information regarding how your personal data is used

Where personal information is transferred outside Singapore, reasonable safeguards will be implemented.

13. GDPR COMPLIANCE

For individuals located in the European Economic Area, United Kingdom, or Switzerland, we process personal information based upon:

Consent
Contractual necessity
Legitimate interests
Legal obligations

You may exercise rights including:

Access
Rectification
Erasure
Restriction
Portability
Objection

You may also lodge complaints with the relevant supervisory authority.

14. SECURITY

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

15. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

16. CHILDREN'S PRIVACY

Our services are intended for adults and professionals.

We do not knowingly collect personal information from individuals under the age of 13.

17. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be published on our website and become effective immediately upon publication.

Continued use of our services constitutes acceptance of any revised Privacy Policy.

18. CONTACT US

Quinntessential Coaching
Website: www.quinntessential-coaching.com
General Enquiries: [email protected]
Privacy & Data Protection: [email protected]
Singapore